Contact

Last updated: 25 September 2026

For an order in progress

Call us: it's the fastest way, especially if you want to cancel or change something.
0720 616 821

The restaurant

Last name: Artisan 19
Address (order pickup): B-dul 1 Decembrie 1918, nr. 107, Alba Iulia · see on map
Phone: 0720 616 821
Email: contact@artisan19.ro
Online ordering hours: Monday – Thursday: 10:00–22:00
Friday – Saturday: 10:00–22:30
Sunday: 10:00–22:00

Company details

Company name: ONIX TREND S.R.L.
Tax ID (CUI): RO41132467
Trade Register no.: J2019001008016
Registered office: Bld. 1 Decembrie 1918, nr. 105-107, bl. M7-M8, parter, Alba Iulia, jud. Alba
Brand: Artisan 19

Complaints

If something wasn't right with an order, let us know by phone or email, with the order number. The steps and deadlines are in the Returns and cancellation policy; you can also use the returns and complaints form.

For alternative dispute resolution (ADR) you can contact the National Authority for Consumer Protection (ANPC), on the platform reclamatiisal.anpc.ro. General information for consumers: anpc.ro.

Personal data

For any request about your data (access, correction, deletion), write to us at contact@artisan19.ro. Details in the Privacy policy.

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